Enter the product code that was included with the installation discs. On Mac, under the Games pull-down menu, click Redeem Product Code. On PC, under the Origin pull-down menu, click Redeem Product Code. The pack content will now be available within The Sims 4. After the installation is complete, click The Sims 4 and then Play to launch the game. 
Select the pack you need to install from the list and click Download.Note: You can also buy packs under Show Game Details.
Click the Expansion Packs, Game Packs, or Stuff Packs tab depending on what pack you purchased. Click on the More menu to access the dropdown list of extra content. Right-click on The Sims 4 base game image and click Show Game Details. If you have not purchased the pack you want yet, you can buy it on Origin. If prompted, log in using your EA Account information. Right click the game tile and choose Update.ĭigital packs should install automatically when you sign in to Origin, but if they don’t, here’s how to update them. If an update is available, you will see an orange icon on the game tile. If prompted, log in using your Origin information. 
If you are playing on a Mac, follow these instructions to redeem your code on Origin and download the game from there. Once you fully install and update The Sims 4 base game, you can proceed to install the expansion pack.
When prompted, enter the product code that was included with the installation discs. Insert the game disc into your disk drive and follow the on screen instructions. Hover over the game tile, or right-click the tile, then select Download. If you’ve already purchased the game, it will display as its own game tile. If prompted, log in using your Origin information. When you get new packs for The Sims 4, you can download and install your new content with the steps below. Install The Sims 4 game and packs, and check if you need to update The Sims 4 base game before installing your pack.
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